Support & FAQ

How can help to boost my website's search ranking?

Since 2010 Google's ranking algorithm has taken into account how quickly your website loads, when comparing ...

What does "X GB of images per month" mean?

This number represents the total size of the images you are planning to optimize before processing. The Starter Plan allows you to optimize 7GB of unprocessed images per month.

Can I change plans or cancel my account later?

Yes, of course. You can cancel your account, downgrade, or upgrade at any time. We have no contract.

Do I get charged when I enter my credit card information?

No, when you enter a card, we only verify the card. Your card is charged when you first select a paid plan.

How is the billing structure?

We will bill your credit card monthly or yearly depending on the billing period you choose at the time of signup. You can change your billing period from your account settings at any time.

How can I test if my images need to be optimized? What tools are out there?

Our analyzer will help you to understand that you need or not to optimize your images. User image or page URL.

Do you offer a Free plan?

Yes, all plans start out as a FREE Account which comes with 100 MB of testing quota. No credit card is required to sign up.

What form of payments do you accept?

We accept all major credt cards - VISA, Mastercard, Diners, Discover, Amex and JCB. Online payments only.

How do I cancel my account?

You can cancel your account anytime through your Account, under the Account Settings section.

Will VAT tax be included in my invoice?

Yes, we're required to charge VAT (Value Added Tax) on sales to non-business European Union customers, where VAT is applicable.